Connect Supaboard to a MongoDB database using a standard connection string (URI).

Before you connect

Network access — Supaboard connects from a fixed set of egress IPs. For MongoDB Atlas, add them to your cluster’s IP access list under Security → Network Access. The current IP list is shown inside the connector form under Whitelist IPs. Database user permissions — The user in your connection string needs at minimum:

read role on the target database

See Recommended database user permissions for instructions.

Connection fields

Field	Default	Required	Description
Display Name	—	Yes	Label shown in the Supaboard UI
Connection String	—	Yes	Full MongoDB URI (see format below)

Connection string format

Supaboard accepts a full MongoDB URI. The standard format is:

mongodb+srv://username:password@cluster-host/?authSource=admin

For non-SRV connections (self-hosted or older Atlas clusters):

mongodb://username:password@host:27017/database?authSource=admin

Part	Description
`mongodb+srv://`	Use `+srv` for Atlas and DNS-based clusters; use `mongodb://` for direct host connections
`username:password`	MongoDB user credentials — URL-encode special characters (e.g. `@` → `%40`)
`cluster-host`	Cluster hostname (Atlas) or server IP/hostname (self-hosted)
`database`	Optional — the specific database to connect to; if omitted, Supaboard auto-discovers
`authSource=admin`	The authentication database — usually `admin` for Atlas

Finding your connection details

MongoDB Atlas

Open cloud.mongodb.com and select your project.
In the Clusters view, click Connect on your cluster.
Select Drivers (or Connect your application).
Choose any driver — you only need the connection string, not the code snippet.

Copy the connection string. It will look like:

mongodb+srv://<username>:<password>@cluster0.xxxxx.mongodb.net/?retryWrites=true&w=majority

Replace <username> and <password> with your Atlas database user credentials.
Paste the full string into the Connection String field in Supaboard.

Documentation: Connect to a cluster · Connection string URI format Adding Supaboard IPs to Atlas: Atlas requires you to explicitly allow external IPs before any connection can succeed.

In your Atlas project, go to Security → Network Access.
Click Add IP Address.
Add each Supaboard egress IP individually (found in the connector form under Whitelist IPs).
Click Confirm.

Atlas IP access list changes take effect immediately. You do not need to restart your cluster.

Documentation: Configure IP access list entries

Recommended database user permissions

In MongoDB Atlas:

Go to Security → Database Access.
Click Add New Database User.
Choose Password authentication.
Set a username and strong password.
Under Database User Privileges, select Built-in Role → Read Only (or use a custom role scoped to specific databases).
Click Add User.
Use this username and password in your connection string.

For self-hosted MongoDB:

use your_database
db.createUser({
  user: "supaboard",
  pwd: "strong_password_here",
  roles: [{ role: "read", db: "your_database" }]
})

Troubleshooting

Error	Likely cause	Fix
`connection refused`	Atlas IP access list missing Supaboard IPs	Add all Supaboard egress IPs under Security → Network Access
`Authentication failed`	Wrong username or password in the URI	Verify credentials in Atlas under Security → Database Access
`bad auth : authentication failed`	Wrong `authSource`	Add `?authSource=admin` to the URI
`URI must include hostname`	Malformed connection string	Check that the URI starts with `mongodb://` or `mongodb+srv://`
`querySrv ENODATA`	DNS resolution failing for `+srv` URI	Try switching to a direct `mongodb://` URI with explicit host and port
Special characters in password	URI parsing error	URL-encode special characters: `@` → `%40`, `#` → `%23`, `:` → `%3A`

Data Sources

Visualisation

How To

MongoDB

Before you connect

Connection fields

Connection string format

Finding your connection details

MongoDB Atlas

Recommended database user permissions

Troubleshooting

​Before you connect

​Connection fields

​Connection string format

​Finding your connection details

​MongoDB Atlas

​Recommended database user permissions

​Troubleshooting

Before you connect

Connection fields

Connection string format

Finding your connection details

MongoDB Atlas

Recommended database user permissions

Troubleshooting