Two steps, two different grants
Connecting Slack involves two separate permissions, and it helps to know which is which.
An installed workspace where nobody has linked yet answers every question with an invitation to link. That is expected.
1. Install the app
Install Supaboard to your Slack workspace from the install link your Supaboard account manager sends you. It opens Slack’s own authorisation screen; approve it as a workspace admin.2. Link your account
The first time you mention @Supaboard, or if you run/supaboard link, the bot replies with a link button. It opens a Supaboard sign-in page where you pick the workspace and the agent that should answer you. You only do this once; the choice is remembered.
Asking questions
- In a channel:
@Supaboard what was net revenue last week by region? - In a direct message: just type the question.
Slash commands
Everything after/supaboard is a command. Without one, it shows help.
Limits
- Read-only. The Slack surface can list workspaces, agents and dashboards and ask questions; it cannot create dashboards, edit agents or write to any source.
- One linked account per Slack user. Switching workspace or agent is a command, not a re-link.
- Answers use the same credits as a question asked in the app.

